Card payments
Accepting cards with SynchPay
FOX takes card payments in several places: over the phone, through the FOX Patient Admin Portal, through the patient portal, by text link, on a recurr...
Taking card payments over the phone
This guide shows you how to charge a patient's card over the phone in the SynchPay portal, whether you're using a card already on file or a new one. I...
Saved cards and cards on file
New cards you add in SynchPay are saved to the patient's profile, and FOX's system is notified so it has the latest card on file. Cards saved in Inst...
How to confirm a patient's payment went through
If a patient asks whether their payment went through, or you need to confirm one while they're on the phone, this article shows you where to look and ...